Privacy Policy

Last updated: September 10, 2026
This Privacy Policy explains how OKNONI UK (www.oknoni.com) collects, uses, stores and protects your personal data, in compliance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

We are OKNONI UK, a professional pet supplies retailer. Our website address is www.oknoni.com. We are the data controller responsible for your personal information.

2. Data We Collect

We only collect necessary information for order processing and delivery:
- Full name, delivery address, postcode, contact phone number - Order records, payment confirmation information - Website browsing data, cookie data for traffic analysis and advertising optimization

3. How We Use Your Data

- Process, confirm and deliver your orders - Provide after-sales support and solve customer inquiries - Prevent fraudulent transactions and ensure website security - Optimize website display, product recommendations and advertising effects

4. Legal Basis for Data Processing

We process your personal data based on: contract performance, legitimate business interest, and your explicit consent for marketing and cookie collection, fully complying with UK GDPR requirements.

5. Data Sharing & Third Parties

We will never sell your personal data to third parties. We only share necessary information with trusted service providers for order completion, including payment service providers and international logistics carriers. All third-party partners follow strict data protection rules.

6. Cookie Usage

Our website uses cookies to improve user experience, record browsing preferences, support Meta pixel advertising data statistics, and analyze website traffic. You can disable cookies through your browser settings at any time.

7. Your UK GDPR Rights

As a UK customer, you have the right to: access your personal data, correct inaccurate information, request data deletion, restrict data processing, obtain data portability, and object to marketing messages. You may submit a data request via our website message center.

8. Data Retention

We retain your order and personal data only for the time required for transaction completion, after-sales service and legal compliance requirements. Invalid data will be regularly cleaned and securely deleted.

9. Data Security

We adopt encrypted transmission and secure storage technology to protect your personal information and prevent unauthorized access, leakage or misuse.

10. Complaint Right

If you believe our data processing violates UK GDPR rules, you have the right to complain to the Information Commissioner’s Office (ICO).

11. Policy Update

We may update this privacy policy irregularly, and the latest version will be displayed on the website page.

12. Contact

Website: www.oknoni.com Contact Email: ynaz@oknoni.com